Gaceta Sanitaria

ISSN: 0213-9111

Gaceta Sanitaria (卫生公报) is the official scientific journal of the Sociedad Española de Salud Publica y Administración Sanitaria (Spanish Society of Public Health and Health Administration) (SESPAS).

Gaceta Sanitaria accepts and publishes articles in Spanish and English. It is an open access journal. All of its articles are freely available without charge and distributed under the Creative Commons Attribution-NonCommercial- NoDerivatives 4.0 International licence.

Indexed in:

Web of Knowledge (Science Citation Index, SCI, y Social Sciences Citation Index, SSCI), Medline/PubMed, Index Medicus, Scopus, Scielo, IBECS, Índice Médico Español, Toxline, Cancerlit, Aidsline, Cab Health, Bibliomed, Cuiden, Eventline y Healthstar

Statistics

Follow this link to access the full text of the article

Análisis matricial de la voz del cliente: QFD aplicado a la gestión sanitaria

Matrix analysis of the client’s voice: QFD applied to healthcare management

Susana Lorenzoa,

Corresponding author

slorenzo@fhalcorcon.es

Correspondencia Unidad de Calidad. Fundación Hospital Alcorcón. Budapest, 1. 28922 Alcorcón. Madrid. España.

, José Miraa,b, Mayerly Olartea,c, Johana Guerreroa,c, Silvia Moyanoa

a Fundación Hospital Alcorcón. Madrid

b Universidad Miguel Hernández. Madrid

c Universidad Carlos III de Madrid. Madrid. España

Read

10651

Times
was read the article

3325

Total PDF

7326

Total HTML

Share statistics

Article information

ISSN: 02139111
Original language: Spanish

DOI:10.1016/S0213-9111(04)72034-8

The statistics are updated each day

Year/Month	Html	Pdf	Total

2024 May	20	15	35
2024 April	39	20	59
2024 March	41	19	60
2024 February	39	65	104
2024 January	32	21	53
2023 December	31	14	45
2023 November	38	25	63
2023 October	35	17	52
2023 September	33	17	50
2023 August	36	16	52
2023 July	45	25	70
2023 June	36	16	52
2023 May	36	19	55
2023 April	40	27	67
2023 March	50	48	98
2023 February	62	22	84
2023 January	28	16	44
2022 December	43	35	78
2022 November	41	43	84
2022 October	38	28	66
2022 September	35	33	68
2022 August	42	64	106
2022 July	37	52	89
2022 June	30	55	85
2022 May	40	48	88
2022 April	39	35	74
2022 March	37	38	75
2022 February	37	45	82
2022 January	27	33	60
2021 December	44	55	99
2021 November	38	47	85
2021 October	35	50	85
2021 September	29	50	79
2021 August	19	35	54
2021 July	35	49	84
2021 June	23	32	55
2021 May	32	37	69
2021 April	77	100	177
2021 March	59	25	84
2021 February	31	14	45
2021 January	21	18	39
2020 December	41	17	58
2020 November	25	15	40
2020 October	13	20	33
2020 September	19	12	31
2020 August	13	13	26
2020 July	11	15	26
2020 June	18	24	42
2020 May	20	18	38
2020 April	23	17	40
2020 March	30	18	48
2020 February	21	25	46
2020 January	17	11	28
2019 December	23	21	44
2019 November	19	3	22
2019 October	22	26	48
2019 September	11	6	17
2019 August	18	15	33
2019 July	15	4	19
2019 June	12	17	29
2019 May	414	796	1210
2019 April	19	8	27
2019 March	14	12	26
2019 February	17	14	31
2019 January	20	21	41
2018 December	11	13	24
2018 November	11	23	34
2018 October	49	17	66
2018 September	40	12	52
2018 August	46	7	53
2018 July	31	17	48
2018 June	40	13	53
2018 May	36	21	57
2018 April	37	11	48
2018 March	31	12	43
2018 February	24	5	29
2018 January	10	5	15
2017 December	20	15	35
2017 November	12	8	20
2017 October	13	14	27
2017 September	13	8	21
2017 August	9	18	27
2017 July	15	9	24
2017 June	27	29	56
2017 May	23	11	34
2017 April	21	9	30
2017 March	22	25	47
2017 February	9	24	33
2017 January	16	16	32
2016 December	28	28	56
2016 November	39	29	68
2016 October	40	20	60
2016 September	30	26	56
2016 August	52	28	80
2016 July	35	36	71
2016 June	3	28	31
2016 May	0	31	31
2016 March	1	29	30
2016 February	1	0	1
2015 December	5	25	30
2015 November	3	0	3
2015 October	5	29	34
2015 September	2	0	2
2015 August	3	26	29
2015 July	9	0	9
2015 June	2	9	11
2015 May	7	0	7
2015 April	7	15	22
2015 March	12	4	16
2015 February	8	0	8
2015 January	8	1	9
2014 December	11	3	14
2014 November	18	6	24
2014 October	22	1	23
2014 September	25	3	28
2014 August	42	3	45
2014 July	23	3	26
2014 June	20	4	24
2014 May	30	1	31
2014 April	28	3	31
2014 March	19	2	21
2014 February	24	1	25
2014 January	20	1	21
2013 December	22	2	24
2013 November	128	2	130
2013 October	102	3	105
2013 September	75	5	80
2013 August	109	2	111
2013 July	35	3	38
2004 November	3322	0	3322

Show all

Follow this link to access the full text of the article

Indexed in:

Follow us:

Statistics

Subscribe to our newsletter